Privacy Policy
Updated: 1 July 2026
1. Data Controller
Áilo Heritage Oy
Business ID: 3604812-9
Helsinki, Finland
Email: ailo@ailovalo.com
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2. What Personal Data Do We Collect?
We may collect the following information:
name
email address
phone number
billing and payment information
booking details (such as the retreat or event you are attending)
any health information you voluntarily provide that is relevant to your safe participation, such as allergies, dietary requirements, pregnancy or other health-related information.
We collect only the personal data that is necessary for providing our services.
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3. How Do We Use Your Information?
Your personal information is used to:
process bookings and registrations
organise retreats, events and services
communicate with you before, during and after your retreat or event
process payments
comply with legal obligations
provide customer support
If you have given your consent, we may also send you newsletters and information about future events.
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4. Health Information
Some retreats or events may require you to voluntarily provide health-related information that is relevant to your safe participation, such as allergies, dietary requirements, pregnancy or other medical considerations.
This information is used solely to help us provide a safe and supportive experience.
Health information is treated as strictly confidential and is retained only for as long as necessary to organise the event or as required by law.
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5. Sharing Your Information
We do not sell or disclose personal information for marketing purposes.
Personal information may be shared only with service providers that are necessary for delivering our services, such as:
accommodation providers
payment service providers
accounting services
booking or e-commerce platforms
All personal data is handled confidentially.
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6. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable legislation.
Accounting records are retained in accordance with Finnish accounting legislation.
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7. Your Rights
Under applicable data protection legislation, you have the right to:
access your personal data
request correction of inaccurate information
request deletion of your personal data where applicable
request restriction of processing
object to the processing of your personal data
lodge a complaint with the relevant data protection authority
Requests regarding your personal data may be sent to:
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8. Cookies
Our website may use cookies to improve the user experience and collect anonymous website analytics.
You can manage or disable cookies through your browser settings.
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9. Data Security
Personal information is protected through appropriate technical and organisational measures.
Access to personal data is limited to those who require it in order to perform their duties.
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10. Changes to This Privacy Policy
Áilo Heritage Oy reserves the right to update this Privacy Policy when necessary.
The latest version will always be available on our website.